After successfully installing the Aveva License Manager the first step will need to be establishing the configuration. If you are unable to configure the license manager with a “test connection fail” error the following steps will be a great starting point.

Wonderware License Server A guide to uninstall Wonderware License Server from your computer This web page is about Wonderware License Server for Windows. Here you can find details on how to remove it from your computer. It was created for Windows by Schneider Electric Software, LLC. The preferred application for installing license(s) is ArchestrA License Manager. The application can be accessed via Start - All Programs - Wonderware - Common. If Archestra License Manager is not installed you can go to Start - All Programs - Control Panel - Programs and Features and right-click on InTouch and choose Uninstall/Change. Open up the Add-On Manager from the STS designer – located on the General tab of the RTU view. Add a Modbus connection (if one doesn’t already exist) by clicking PLC2 to Master, then click on the diskette with an arrow, select the modbus file MODBUS.2M.

Unable to configure the Aveva License Manager

Description: After successfully installing the Aveva License Manager the first step will need to be establishing the configuration. If you are unable to configure the license manager with a “test connection fail” error the following steps will be a great starting point.

Step 1: Confirm the listed license server is “Exactly” the same as your server name.

Ø Select “Test Connection” if connection succeeds select configure

Step 2: Ensure that your System Management Server is set to “No System Management Server configured” (Once your license server is configured you can go back and update these settings)

Ø Select configure to save your settings.

Ø Try Testing your connection again.

Step 3: Run the Aveva Enterprise Workgroup Licensing Utility

Wonderware License Server

Ø %Program Files (x86)%Common FilesArchestrALicensing FrameworkLicense UtilitiesSELicWorkgroup.exe

Ø Run as Administrator

Step 4: Changed 'administrator' password on the client machine so it matched the credentials on the License Server node.

Windows 10 and Windows 8.x

Ø Press Win-r. In the dialog box, type compmgmt.msc , and then press Enter.

Ø Expand Local Users and Groups and select the Users folder.

Ø Right-click the Administrator account and select Password.

Ø Follow the on-screen instructions to complete the task.

Step 5: Be sure that the necessary ports are open “55555” you will want to check this in Inbound rules and out bound rules in the Advanced setting of your windows firewall. For additional assistance see Tech Note

TN WW116 How To Open Firewall Ports For Wonderware Products

Step 6: Run port query to ensure the ports are listening see the Tech note listed below for assistance

TN DA127 Using PortQry to Diagnose PLC Port Status

Ø Port Query link:

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